Shipping & Delivery Policy

Digital Delivery Only

All products sold on MyCrochet are digital PDF patterns. We do not ship physical products. This means:

• No shipping fees or charges
• No waiting for delivery
• No customs or import taxes
• No packaging or environmental waste
• Available worldwide instantly

Instant Access

Your patterns are available immediately after purchase completion. Here's how it works:

Within minutes of completing your purchase, you'll receive an email containing:

• Direct download link to your pattern(s)
• Order confirmation and receipt
• Access instructions to your account dashboard

Account Access

All purchased patterns are permanently stored in your MyCrochet account dashboard. This means you can:

• Re-download patterns anytime, anywhere
• Access from any device (computer, tablet, phone)
• No expiration on download links
• View your complete purchase history

Simply log into your account at mycrochet.shop to access all your patterns.

Didn't Receive Your Pattern?

If you don't receive your download email within 10 minutes, please check:

• Spam/Junk Folder: Our emails sometimes end up here
• Email Address: Verify you entered the correct email during checkout
• Account Dashboard: Log in to your account – patterns are always available there
• Email Filters: Check if our emails are being blocked

Still having trouble? Contact our support team at support@mycrochet.shop with your order number, and we'll resend your download link immediately.

Device Compatibility

Our PDF patterns are compatible with all devices and operating systems:

• Computers: Windows, Mac, Linux
• Tablets: iPad, Android tablets, Kindle Fire
• Phones: iPhone, Android smartphones
• E-Readers: Most devices that support PDF viewing

You can view patterns digitally or print them at home. We recommend using Adobe Acrobat Reader (free) for the best viewing experience.

International Availability

Our digital patterns are available worldwide with no restrictions or additional fees. Whether you're in the United States, Europe, Asia, Australia, or anywhere else, you'll receive the same instant access and download experience.

Need Help?

If you experience any issues downloading or accessing your patterns, our support team is ready to assist. Contact us at support@mycrochet.shop and include:

• Your order number
• Email address used for purchase
• Description of the issue

We typically respond within 24 hours on business days (Monday-Friday, 9 AM - 5 PM EST).